I guess I was expecting too much if I thought everything would be perfect at my new barn! Luckily, it doesn't require a call to the vet!
Earlier in the week I took my freshly shipped SmartPaks to the barn to fill up my bins. AJ's SmartPak has 2 different supplements but they make up a Pak with 5 wells. When I opened AJ's bin I saw an opened SmartPak that had 3 of the 5 wells missing.
"That's strange," I thought. "Maybe they're feeding him half in the morning and half at night." I figured that wasn't correct either, though, because I had specifically stated that they both get 1 SmartPak in the morning.
So I spoke with R, the wife of the BO, and she said it was a mix up and that she was sorry. Her husband, J, usually goes behind her and takes care of the supplements, but something happened, blah, blah, blah. I was still confused as to why AJ would have been given 3 and not 5 wells, but whatever. As long as we're on the same page.
Fast forward to today... I happened to see J (the BO) when I went to the barn to make sure they had left Lilly in as I requested. (I asked that on rainy days she be left inside so she isn't running around on wet grass and possibly slipping, and tearing a ligament.)
Am I checking up on them? YES!
He apologized for the mix up with AJ's supplements. As we were talking more about them, I mentioned that he has 2 different supplements in each Pak and he needs to be getting them both each day. To make a long conversation short, they were feeding him ONE WELL PER DAY instead of the whole SmartPak.
He's like, "Really? The WHOLE thing? I'm glad you told me!"
The day I took the horses over, we talked about supplements. They said they would only feed one supplement unless they were in SmartPaks... so I assumed they knew how SmartPaks worked. Evidently not. I never would have guessed in a million years that I would need to explain how to feed a SmartPak.
We're also going to have an issue when it comes to grain. Before we moved in, he told us that they only offer Equine Senior or Strategy, but M and I told them that we feed Safe Choice and didn't want our horses on Strategy. He seemed ok with adding another feed to his feed room and had a giant trash can full of Safe Choice when we moved in. Now he's telling us that he doesn't want to keep buying 3 different feeds and in June (when the pastures are at their best), we're going to have to switch over to Strategy.
Umm, no we're not.
I refuse to feed Lilly Strategy and told him that it makes the horses very hot and has a super high NSC content. His solution was to cut back the amount of grain they're getting.
Strategy and Equine Senior aren't exactly all around, all purpose type feeds. If you don't have a senior horse (or a horse with special needs), Senior is off the table, so that only leaves Strategy. I feel like he should offer another type of feed that can be fed to fat ponies like mine.
I'm hoping between now and then I can convince him (or his wife) otherwise because if not, we gots a problem.